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The following options are available for TrojanPass accounts that have been locked out or disabled:
- Submit a HelpDesk ticket at https://helpdesk.troy.edu
- Call 1-334-670-HELP (4375)
The following Proof of Identity is required:
- TROY ID Number
- Last four of Social Security Number
- Full Date of Birth
Hours of operation can be found on the Helpdesk homepage.
Note: If you need to change or have forgotten your password, please refer to https://reset.troy.edu/