Recently Modified Articles

How do I update my personal information with Troy University?
How to update personal information such as name, mailing address, telephone, emergency contact, home location, major/minor, and personal email address.
How to Log Into the Helpdesk
We recommend that you log into the helpdesk site before browsing the Knowledge Base or Service Catalog.
How to forget a network on Apple Mac Computer or IOS Mobile Device
This link will take you to an Apple Support page that will demonstrate how to Forget a WiFi network from an Apple mobile device or Remove a network from an Apple Mac computer.
How to Manage your Adobe Sign Documents
Microsoft Teams Recordings: Auto-Expiration
How do I get a Trojan Card (student ID) card?
How to split name columns in the Canvas Gradebook
How to split name columns in the Canvas Gradebook
Is Canvas Down?
Spectrum and Prism FTP Client Setup Guide
This guide is provided to give general instruction on how to connect to your Spectrum or Prism FTP site using a few popular FTP clients.
Download and Install Microsoft ProPlus
I wish to not use my PACT benefit for Summer?
I have tuition assistance from the military and it has not paid my account.
My child has PACT, and it pays tuition and fees. Why do I owe money?
RICOH Printers
Support for RICOH printers, copiers and scanners.
Why is my gaming console not connecting to the internet or enrolling my gaming console?
Can I show Netflix, Hulu, ESPN, or Amazon Prime, etc. videos in my classroom?
Can I show Netflix, Hulu, ESPN, and/or Amazon Prime, etc. videos in my classroom?
Two-Factor Authentication (2FA)
OneDrive LTI in Canvas
What is my Student ID Number?
How do I disable Browser Plug-Ins in Internet Explorer?
What type of software does the university provide for students?
Do you have on-campus housing?
On-Campus Housing
How many students live on campus?
Number of Students Living on Campus
Where are the residence halls located?
Location of residence halls