Network Printer/Scanner

Please select the Submit a Ticket button if you need assistance with your network printer/scanner that multiple faculty/staff print to. Please note that IT does not allow connecting printers to the wireless network.

If you have a RICOH/ IKON printer/scanner, please contact RICOH/IKON directly.

IT does not support RICOH/IKON printer. If you need assistance, please call or email the following:

• Troy Campus                        334-670-3230                 creative@troy.edu
• Montgomery Campus           334-241-9565                 jedevaughn@troy.edu
• Dothan Campus                   334-983-6556-1303        jamesnix@troy.edu          
• Support Centers:                  334-313-1146                 jarret.flint@richo-usa.com – phone trouble shooting
• To place a Service Call        888-456-6457.