How to Set Up a Passkey for Your Troy University Account

A passkey lets you sign in to your Troy University account with your face, fingerprint, or device PIN or password. Choose the instructions for your device and browser below.

Many options are available, but the most widely accepted one is adding the passkey to your Microsoft Authenticator. Please keep in mind that Microsoft Authenticator is free to use. You can find it at the following link to make sure you get the correct app. https://support.microsoft.com/en-us/authenticator/download-microsoft-authenticator

Jump to your preferred method

• Microsoft Authenticator (Passkey)
• Windows (Chrome)
• macOS (Safari)
• iPhone / iPad (Safari)

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Microsoft Authenticator (Passkey)

1. On any browser, navigate to the website mysignins.microsoft.com.

2. Select the “Sign in” button.

3. Enter your Troy University email (@troy.edu).

4. Enter your Troy University password.

5. Select “Yes” or “No”.

6. Once logged in, click “My Account”.

7. After clicking “My Account,” click “Security Info”.

8. After clicking “Security Info,” click “Add sign-in method”.

9. Select “Passkey in Microsoft Authenticator” from the menu.

10. “Click Next”.

11. Instructions will appear on the screen. At this point open or install the Microsoft Authenticator App via a mobile device.

12. In the mobile app select or sign-in to your Troy University account.

13. Select “Create a passkey”.

14. Click “Sign in”.

15. Verify your identity using any method convenient to you.

16. Click “Continue”.

17. Click “Done”.

18. Click “Passkey” located above the “One-time password code”.

19. Click “How to use your passkey” to see a simple visual instruction on how to use it.

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Windows (Chrome)

1. Navigate to mysignins.microsoft.com.
2. Select the Sign in button.
3. Enter your Troy University email (@troy.edu).
4. Enter your Troy University password.
5. Select Yes or No on the "Stay signed in?" prompt. Once logged in, click My Account.
6. Click Security Info.
7. Click Add sign-in method.
8. Select Passkey from the menu.
9. Click Next.
10. Enter the PIN you use for the device you are using.
11. Click Next.
12. Click Done.
13. You should now see Passkey listed as a sign-in method.

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macOS (Safari)

1. Open Safari and navigate to mysignins.microsoft.com.
2. Select or sign in with your Troy University email (@troy.edu).
3. Enter your Troy University password (if signing in to a currently displayed account).
4. Authenticate using your installed Microsoft Authenticator app. Alternatively, select I can't use my Microsoft Authenticator app right now to get an MFA code.
5. Enter the number shown into the Microsoft Authenticator app and tap Yes.
6. Select Yes or No on the "Stay signed in?" prompt.
7. Once logged in, click My Account.
8. Click Security Info.
9. Click Add sign-in method.
10. Select Passkey from the menu.
11. Click Next.
12. Click Continue.
13. Enter the password you use for the device you are using.
14. Click Next.
15. Click Done.
16. You should now see Passkey listed as a sign-in method.

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iPhone / iPad (Safari)

1. Open Safari and navigate to mysignins.microsoft.com.
2. Select or sign in with your Troy University email (@troy.edu).
3. Enter your Troy University email (if signing in through Use another account).
4. Enter your Troy University password.
5. Authenticate using your installed Microsoft Authenticator app. Alternatively, select I can't use my Microsoft Authenticator app right now to get an MFA code.
6. Enter the number shown into the Microsoft Authenticator app and tap Yes.
7. Once logged in, tap the three horizontal lines (menu icon).
8. Tap My Account.
9. Tap Security Info.
10. Tap Add sign-in method.
11. Select Passkey from the menu.
12. Tap Next.
13. Tap Next again.
14. Select Add Passkey when the window appears and follow the prompts.
15. Tap Next.
16. You should now see Passkey listed as a sign-in method.

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