Knowledge Base

Categories (12)

Answers to most commonly asked questions by students. To search for answers to more specific issues you may be encountering, please use the search box at the top of this page.

Email, M365, ExactTarget, and Alumni Email

Classroom Technology, Canvas, LiveText, Computer Labs, Digital Measures, ACCESS, Center for Excellence in eTeaching, etc

University accounts, password management, ID cards, VPN, Antivirus Software, and more.

All faculty and staff computer related support

Admissions, Registration, Financial Aid, Records, Transcripts, Billing, Trojan Card, Housing, Career Services, Student Conduct, etc.

Adobe Sign, Helpdesk, Reserving Equipment, Technology Quotes, Training, SCOB Room Reservations and the Online Training Portal

Colleague/Datatel, Document Imaging, Human Resources, 1098-T, IRPE, recruiter, etc.

TROY wireless and wired internet connectivity

Website Updates, Marketing Requests, Communication and TrojanTXT Services.

History of TROY University

Articles (2)

How to forget a network on Apple Mac Computer or IOS Mobile Device

This link will take you to an Apple Support page that will demonstrate how to Forget a WiFi network from an Apple mobile device or Remove a network from an Apple Mac computer.