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Categories (12)
Student FAQ
Answers to most commonly asked questions by students. To search for answers to more specific issues you may be encountering, please use the search box at the top of this page.
TROY Email / M365
Email, M365, ExactTarget, and Alumni Email
Teaching & Learning
Classroom Technology, Canvas, LiveText, Computer Labs, Digital Measures, ACCESS, Center for Excellence in eTeaching, etc
Accounts, IDs & Passwords
University accounts, password management, ID cards, VPN, Antivirus Software, and more.
Computer Software & Hardware
All faculty and staff computer related support
Student Services
Admissions, Registration, Financial Aid, Records, Transcripts, Billing, Trojan Card, Housing, Career Services, Student Conduct, etc.
IT Professional Services
Adobe Sign, Helpdesk, Reserving Equipment, Technology Quotes, Training, SCOB Room Reservations and the Online Training Portal
Administrative & Business
Colleague/Datatel, Document Imaging, Human Resources, 1098-T, IRPE, recruiter, etc.
Network & Internet
TROY wireless and wired internet connectivity
Communications & Conferencing
Website Updates, Marketing Requests, Communication and TrojanTXT Services.
University History
History of TROY University
TROY Q&A’s
Articles (2)
Avast "Scan for Network Threats" causing device to get blocked.
How to forget a network on Apple Mac Computer or IOS Mobile Device
This link will take you to an Apple Support page that will demonstrate how to Forget a WiFi network from an Apple mobile device or Remove a network from an Apple Mac computer.
Additional Resources
Popular Articles
How do I access my 1098-t tax form?
How do I get a copy of my transcript?
Two-Factor Authentication Registration
How do I submit my transcripts?
How to download and install Microsoft ProPlus
Recent Articles
When do I need to file my intent to graduate?
How do I file an Intent to Graduate Exception or Appeal?
What are the requirements for graduation?
How do I order my cap and gown for graduation?
When will I receive my degree/diploma?
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