What kind of Helpdesk support does Information Technology provide Troy campus students?

Information Technology assists students with connecting to the network and installing and updating anti-virus software provided by the University. The Helpdesk will provide assistance with connecting to the campus network, but it does not fix student computers. To have a computer repaired the student must contact a third-party for assistance.

Residential students should report problems with connecting to the network or with e-mail issues by completing a helpdesk ticket in the helpdesk portal or by visiting Helpdesk or call 334-670-HELP.

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Article ID: 40465
Mon 10/9/17 4:56 PM
Tue 2/18/20 10:44 AM