From the Troy University ePolicy
711.16 E-Mail Policy
All University official communications with the student will be provided through the Trojan E-mail address that is assigned to the student. All official information, (including but not limited to, student billing, faculty-student communications, registration changes, financial aid information and the like), sent to this e-mail address will constitute official notice.
The University accepts no responsibility, for any forwarding of e-mail that the student may choose from their official Trojan E-mail account.
The University is only responsible for ensuring the e-mail gets to the student’s e-mail account maintained by the University.
All students are responsible for monitoring their Trojan E-mail account frequently. Students can access their e-mail by visiting www.troy.edu and selecting the Trojan E-Mail link.