How to add a phone number to your SOS account

How to Add a Phone Number to Your SOS Account

• Go to sos.troy.edu
• Click the “Login” tab.
• Log in using your Web Express credentials.
• In the text box under SMS Numbers, type in your phone number. Then click the menu box that says “Default” and select your phone number’s service provider.

• Click the “Add new” button.
• A message should confirm that your phone number has been added. However, for your phone number to be able to receive alerts, you must next validate that phone number.
• A validation code will be sent to your phone number shortly. Enter that code in the validation code box provided, then click the “Validate” button. If you do not receive, or need a new code, then click the “Resend” button.

• Your phone number should now show as “Activated.”
• If you instead wish to deactivate your phone number, simply click “Inactivate” to the right of the phone number you wish to deactivate. You can activate that phone number again simply by clicking “Activate.”
• A validation email will be sent shortly to your email address. Simply open that email and click the “Validate” button to validate your email address.
• You should see a message that your email address has been validated.