TrojanPass: Locked/Disabled Accounts

The following options are available for TrojanPass accounts that have been locked out or disabled:

  • Submit a HelpDesk ticket at https://helpdesk.troy.edu
  • Call 1-334-670-HELP (4375)

The following Proof of Identity is required:

  • TROY ID Number
  • Last four of Social Security Number
  • Full Date of Birth

Hours of operation can be found on the Helpdesk homepage.

 


Note:  If you need to change or have forgotten your password, please refer to https://reset.troy.edu/

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