Guide for Windows Explorer
Guide for Dreamweaver
Guide for WinSCP
Guide for FileZilla
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This guide is provided to give general instruction on how to connect to your FTP site using a few popular FTP clients. There maybe a few differences between the provided examples and the current version of the application you choose to use.
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1. Open Windows Explorer by clicking the Windows Icon and selecting File Explorer or press (win + E) keys on the keyboard. You will need to browse to “This PC.”
2. On the toolbar select Add a network location.
3. The Add Network Location Wizard should start and prompt you through the setup process. Please click Next to continue.
4. Select Choose a custom network location and click Next to continue.
5. In the Internet or network address field, please enter the address of the server you will be connecting to. Click Next to continue.
* Note if you have a Prism account user ftp://prism.troy.edu or if you have a Spectrum account enter ftp://sprectrum.troy.edu.
6. On the “Specify a User Name and Password if Required” page. Check the box next to Log on Anonymously and click Next to continue.
7. On the “What do you want to name this location?”, in the “Type a name for the network location:” We recommend the name prism.troy.edu if you have a Prism account or sprectrum.troy.edu for a Spectrum account. Click Next to continue.
8. On the “Completing the Add Network Location Wizard” page. Please deselect “Open this network location when I click Finish.”
9. You should now have a new Network Location under “This PC” with the name set in Step 7. To open the connection, please double-click the connection.
10. You should receive a prompt to “Log On As.” Please enter your Prism or Spectrum account username and password and click Log On to connect.
11. You should now be able to move files to your site using Windows Explorer.
To reconnect in the future, you should be able to repeat steps 9 and 10.
1. Select the Site option at the top of the window.
2. Select Manage Sites via the dropdown menu.
3. Select New Site.
4. Name your site to whatever you wish.
5.Set the correct path for the local folder that stores site content to be uploaded.
6. Select Servers on the left side of the site setup window.
7. Select the + option
8. The Basic settings should appear in a new window.
9. The server name can be whatever you wish. In this case, you can name it Spectrum or Prism.
10. Connect using FTP only. This option should select port 21 by default.
11. For FTP address type spectrum.troy.edu or prism.troy.edu this is the hostname.
12. Your username will be the same as your TrojanPass username.
Please note if you have a Prism account you will need to add @prism to the end of your username.
----Example: username@prism
13. The password was sent to you via email. The subject and body will be the same randomly generated password. If you need your password reset, please open a new helpdesk ticket.
14. You may leave the root directory blank
15. Under more options, you may leave Use Passive FTP selected. If you are connecting off campus, then you may try turning this off depending on your local or network firewall settings.
16. Deselect Use FTP Performance Optimization if you are having trouble connecting.
17. At this point, you may select the Test option to ensure that you are reaching the server.
18. If you receive a success message, then Save these settings.
- Open WinSCP. You will be presented with the Login Site Management box. By default, it will start a new site connection for you.
- Change the File protocol to FTP
- Encryption needs to be changed to No Encryption
- Type spectrum.troy.edu or prism.troy.edu under the Host name: Depending on the account you were assigned.
- Change the Port number to 21.
- Type your username. Your username will be the same as your TrojanPass username. Please note if you have a Prism account you will need to add @prism to the end of your username. ----Example: username@prism
- Type your password. The password was sent to you via email. The subject and body will be the same randomly generated password. If you need your password reset, please open a new helpdesk ticket.
- Click the Login button
- You should now be able to move files to your site.
** The FileZilla client will result in receiving an Unknown certificate notification when connecting to your Spectrum or Prism site. **
To add your Spectrum or Prism site to Filezilla:
Open Site Manager by clicking File and selecting Site Manager or by pressing (Ctrl +S) on the keyboard.
With Site Manager open, please do the following:
- Select New Site. This will cause a New site to appear under My Sites.
- Rename New Site to prism.troy.edu or spectrum.troy.edu depending on which type of account you were issued.
- Next to Host: type either prism.troy.edu or spectrum.troy.edu depending on which type of account you were issued and next to Port: type 21.
- Next, to Encryption change the drop-down box to Only use plain FTP (insecure).
- Next to Logon Type it is recommended to change the drop-down box to Ask for password.
- Select OK.
7)Select the down arrow next to the Site Manager button.
8) Select your newly created Site connection. (ex. prism.troy.edu or spectrum.troy.edu)
9)Type your Username and password in the request fields.
Please note if you have a Prism account you will need to add @prism to the end of your username.
----Example: username@prism
10)Uncheck the box next to Remember password until FileZilla is closed. (Recommended)
Select the “OK” button and you should now be able to move files to your site.
When reconnecting in the future you should only need to repeat steps 7-10 as needed.