Spectrum and Prism FTP Client Setup Guide

 

Guide for Windows Explorer

Guide for Dreamweaver

Guide for WinSCP

Guide for FileZilla

 

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This guide is provided to give general instruction on how to connect to your FTP site using a few popular FTP clients. There maybe a few differences between the provided examples and the current version of the application you choose to use.

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FTP Connection Guide for Windows Explorer

 

 

 

 

 

1. Open Windows Explorer by clicking the Windows Icon and selecting File Explorer or by pressing (win + E) keys on the keyboard.

2. If you have a Spectrum account Type ftp://spectrum.troy.edu into the address bar or

    for Prism account Type ftp://prism.troy.edu into the address bar. 

    Press Enter on the keyboard. 

                                                                               

 

3.Type in your Username and Password. Click Log On.

                                                                               

 

        Your username will be the same as your TrojanPass username.

        Please note if you have a Prism account you will need to add @prism to the end of your username.

          ----Example: username@prism

         The password was sent to you via email. The subject and body will be the same randomly generated password. If you need your password reset, please open a new helpdesk              ticket.

 

You should now be able to move files to your site using Windows Explorer.

 

 

FTP Guide using Dreamweaver

 

 

 

 

1. Select the Site option at the top of the window.

2. Select Manage Sites via the dropdown menu.

                                               

 

3. Select New Site.

                                             

 

 

4. Name your site to whatever you wish.

5.Set the correct path for the local folder that stores site content to be uploaded.

6. Select Servers on the left side of the site setup window.

                                                                      

 

7. Select the + option

8. The Basic settings should appear in a new window.

9. The server name can be whatever you wish. In this case, you can name it Spectrum or Prism.

10. Connect using FTP only. This option should select port 21 by default.

11. For FTP address type spectrum.troy.edu or prism.troy.edu this is the hostname.

12. Your username will be the same as your TrojanPass username.

        Please note if you have a Prism account you will need to add @prism to the end of your username.

          ----Example: username@prism

13. The password was sent to you via email. The subject and body will be the same randomly generated password. If you need your password reset, please open a new helpdesk ticket.

14. You may leave the root directory blank

15. Under more options, you may leave Use Passive FTP selected. If you are connecting off campus, then you may try turning this off depending on your local or network firewall settings.

16. Deselect Use FTP Performance Optimization if you are having trouble connecting.

17. At this point, you may select the Test option to ensure that you are reaching the server.

18. If you receive a success message, then Save these settings.

                                                                          

 

 

 

 

FTP Connection Guide for WinSCP

 

 

 

 

  1. Open WinSCP.  You will be presented with the Login Site Management box. By default, it will start a new site connection for you.

   

                                               

  1. Change the File protocol to FTP
  2. Encryption needs to be changed to No Encryption
  3. Type spectrum.troy.edu or prism.troy.edu under the Host name: Depending on the account you were assigned.
  4. Change the Port number to 21.
  5. Type your username. Your username will be the same as your TrojanPass username. Please note if you have a Prism account you will need to add @prism to the end of your username.                                                             ----Example: username@prism
  6. Type your password.  The password was sent to you via email. The subject and body will be the same randomly generated password. If you need your password reset, please open a new helpdesk ticket.
  7. Click the Login button       

                                                    

 

  1. You should now be able to move files to your site.

                                                     

 

 

FTP Connection Guide for FileZilla

 

 

 

 

 

 

 

** Using the Quickconnect toolbar in the FileZilla client will result in receiving an Unknown certificate error due to the feature using FTP over TLS by default. **

 

 

 

To setup up connection so it does not cause the error please follow the instructions below.

Open Site Manager by clicking File and selecting Site Manager or by pressing (Ctrl +S) on the keyboard.

                                                                                             

 

With Site Manager open, please do the following:

  1. Select New Site. This will cause a New site to appear under My Sites.
  2. Rename New Site to prism.troy.edu or spectrum.troy.edu depending on which type of account you were issued.
  3. Next to Host: type either prism.troy.edu or spectrum.troy.edu depending on which type of account you were issued and next to Port: type 21.
  4. Next, to Encryption change the drop-down box to Only use plain FTP (insecure).
  5. Next to Logon Type it is recommended to change the drop-down box to Ask for password.
  6. Select OK.

                                                 

       

 

7)Select the down arrow next to the Site Manager button.

8) Select your newly created Site connection. (ex. prism.troy.edu or spectrum.troy.edu)

9)Type your Username and password in the request fields.

        Please note if you have a Prism account you will need to add @prism to the end of your username.

         ----Example: username@prism

10)Uncheck the box next to Remember password until FileZilla is closed. (Recommended)

                                                                         

 

Select the “OK” button and you should now be able to move files to your site.

When reconnecting in the future you should only need to repeat steps 7-10 as needed.

 

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Details

Article ID: 98060
Created
Tue 2/11/20 10:53 AM
Modified
Mon 11/16/20 10:56 AM