Financial Aid

The Financial Aid Office at Troy University is now utilizing Self-Service to provide students with a secure system to manage their financial aid online. Visit Financial Aid Self Service.

Troy University is committed to providing exceptional service to students and their families who apply for financial assistance. The Office of Financial Aid offers a variety of services and programs designed to help you find ways to meet the costs of education. We want you to succeed at Troy University.

It is University Policy that no financial aid will disburse to your student account until after the last day of free drop/add. Only courses required for your degree will be eligible for financial aid and VA benefits. If any course is not properly assigned on your program evaluation, you can request an official program evaluation through the Registrar’s Office at:

Request for Official Evaluation/Major Change

You may reach the Troy University Call Center where specialists can answer phone inquiries about general or specific financial aid questions Monday – Friday, 7 am to 6 pm at 1-800-414-5756 or if you would like to submit a helpdesk ticket online, click the Submit Ticket button to the right. 

For instructions on how to complete the request, please go to

Financial Aid Resources:

Please include your TROY Student ID and Home Location (ET01, T01, D01, M01, &07, etc.) on all helpdesk ticket requests.

Submit a Ticket


Service ID: 23212
Mon 10/2/17 12:02 PM
Tue 11/29/22 9:16 AM