Financial Aid

The Financial Aid Office at Troy University is now utilizing Self-Service to provide students with a secure system to manage their financial aid online through Trojan Web Express. Visit Financial Aid Self Service.

Troy University is committed to providing exceptional service to students and their families who apply for financial assistance. The Office of Financial Aid offers a variety of services and programs designed to help you find ways to meet the costs of education. We want you to succeed at Troy University.

It is University Policy that no financial aid will disburse to your student account until after the last day of free drop/add. Only courses required for your degree will be eligible for financial aid and VA benefits. If any course is not properly assigned on your program evaluation, you can request an official program evaluation through the Registrar’s Office at:

You may reach the Troy University Call Center where specialists can answer phone inquiries about general or specific financial aid questions 24 hours a day, 7 days a week at 1-800-414-5756 or if you would like to submit a helpdesk ticket online go to the Helpdesk ( to submit. For instructions on how to complete the request, please go to

Students may also check the status of their financial aid by logging on to Trojan Web Express.

2017-2018 Academic Year

(Fall/T1 2017 - Summer/T5 2018)

Submit a Ticket


Service ID: 23212
Mon 10/2/17 12:02 PM
Thu 2/14/19 2:29 PM