TrojanPass / Password Reset

Are you trying to access on of the systems below and are having password issues?

• 1098-T • Helpdesk
• Adobe Sign • Housing & Residence Life Self-Service Portal
• Canvas • Police Department Permit and Ticket Portal
• Computer Login • Training Portal
• Email • Self-Service
   

What is TrojanPass?

Try using TrojanPass to reset your password. (You will need to set up a TrojanPass profile if you have never used it before.)

If you have tried to reset your password using TrojanPass and were unsuccessful or you need your password reset for any system not listed above, click Submit a Ticket.

 

Do you need your TROY Application Profile unlocked/updated?

If you are applying to TROY University and your application profile is locked or you need your password reset, please click "Submit a Ticket" and select TROY Application Profile as the system you are trying to log into.

 

Do you need a copy of your transcript?

Official transcripts (paper) can be ordered by completing the online form at https://www.parchment.com/u/registration/3074764/institution.

If you are not able to log into Self-Service and need an unofficial transcript, you can email outgoingtranscripts@troy.edu to request an unofficial transcript. You will need to send a copy of your photo ID and the last four of your social security number. Unofficial transcripts are free.