TrojanPass: Locked/Disabled Accounts

The following options are available for TrojanPass accounts that have been locked out or disabled:

  • Submit a HelpDesk ticket at https://helpdesk.troy.edu
  • Call 1-334-670-HELP (4375)

The following Proof of Identity is required:

  • TROY ID Number
  • Last four of Social Security Number
  • Full Date of Birth

Hours of Operation (Central Time)
Monday - Friday, 7:00 a.m. - 9:00 p.m.
Saturday, 10:00 a.m. - 3:00 p.m.
Sunday, 1:00 p.m. - 6:00 p.m.

For issues accessing your TrojanPass account, please refer to https://reset.troy.edu/

Details

Article ID: 86617
Created
Wed 9/11/19 10:38 AM
Modified
Thu 2/20/20 11:29 AM