Computer Software & Hardware

All faculty and staff computer related support

Categories (4)

Adobe Document Cloud, Documents How-To, E-Sign, Electronic Forms

How to create an account, sign forms, send forms and decline Adobe Sign electronic forms.
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Glossary

Definitions of words or acronyms used in technology
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Students

Common hardware and software related questions and answers for students.
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Microsoft Office

Microsoft Office products
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Articles (13)

Pinned Article Lenovo Laptop Recall

Lenovo Laptop Recall

Disable Browser Synchronization

Learn how to disable Browser Sync in Google Chrome, Mozilla Firefox, and Microsoft Edge.

Does the University support messaging programs such as Skype on the Troy Campus?

How do I clear Internet cache?

How do I find my computer name?

How do I log my computer off the network so I can log in another device?

How do I turn on Microsoft Windows Automatic Update?

I used Migration Assistant to transfer my files and applications from an older Mac to a new one. What issues will I probably deal with on the new system after migration has completed?

In Firefox for OS X, when I go to "File" -> "Page Setup" or "File" -> "Print" and make changes the next time I click on the "File" menu the "Close", "Save Page As", "Send Link", "Page Setup", and "Print" options are grayed out. How I can print or access the other options without closing and re-opening Firefox?

RICOH Multi-Purpose Devices (Copier/Printer/Scanner/Fax)

Support for RICOH printers, copiers and scanners.

When attempting to open a Microsoft file from a shared drived, I get an error with the following: "the file is corrupt and cannot be opened", how do I fix this?

When I am in the Finder and I try to type a name for a new folder or rename an existing folder or file, the keyboard does not seem to work. However, I can still type in applications such as Word or Firefox. How do I fix this?

Where do I find my desktop or laptop serial number?

Where can i find the serial number for my desktop or laptop?