When attempting to open a Microsoft file from a shared drived, I get an error with the following: "the file is corrupt and cannot be opened", how do I fix this?

For Excel Try the following steps:

  1. Open Excel.
  2. Click on File > Options.
  3. Select Trust Center > Trust center settings.
  4. Select Protected view.
  5. Uncheck all the options under Protected View > OK.
  6. Restart Excel and try to open Excel documents.

For Word Try the following steps:

  1. Open Word.
  2. Click on File > Options.
  3. Select Trust Center > Trust center settings.
  4. Select Protected view.
  5. Uncheck all the options under Protected View > OK.
  6. Restart Word and try to open Word documents.

Details

Article ID: 40539
Created
Tue 10/10/17 12:17 PM
Modified
Wed 2/19/20 10:13 AM