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Outlook: Duplicate Contacts

  1. Knowledge Base
  2. TROY Email / M365
  3. Outlook
If you have imported contacts into Outlook using the same names or e-mail addresses as ones that already exist in your Contacts folder, and you selected the Allow duplicates to be created option in

Finding Academic Calendars

  1. Knowledge Base
  2. TROY Email / M365
  3. Calendar
Academic Calendars Troy University Academic Calendar - this calendar is comprehensive among all TROY campuses and service centers. Alabama Campuses: The Academic Calendar for each campus is

OneNote for Mac Help

  1. Knowledge Base
  2. TROY Email / M365
  3. OneNote
Note: To continue getting new OneNote updates from the App Store, your Mac must be running OS X 10.10 or later. Get started with the new OneNote Introducing

OneNote Video Training

  1. Knowledge Base
  2. TROY Email / M365
  3. OneNote
Quick start Intro to OneNote Take notes Format notes Draw and sketch Stay organized Share and

Troubleshooting Web Browsers

  1. Knowledge Base
  2. TROY Email / M365
  3. Common Issues
NOTE: Clearing the browser’s cache, cookies, and history may remove data such as saved passwords and/or address bar predictions. For desktop browsers, to quickly open menus used to clear your

Search content in Microsoft Stream (Classic)

  1. Knowledge Base
  2. TROY Email / M365
  3. Microsoft Stream
Important Microsoft is embarking on a new vision for Microsoft Stream that empowers users to create, share, discover, and manage video just as they would any other file. This help article is for

Follow Channels in Microsoft Stream (Classic)

  1. Knowledge Base
  2. TROY Email / M365
  3. Microsoft Stream
Important Microsoft is embarking on a new vision for Microsoft Stream that empowers users to create, share, discover, and manage video just as they would any other file. This help article is for

OneNote: Get help on all your devices.

  1. Knowledge Base
  2. TROY Email / M365
  3. OneNote
Browse OneNote help content for all supported versions: OneNote for Windows 10 OneNote 2016 for Windows OneNote for Mac OneNote for iPad OneNote for iPhone OneNote for Android

Share your videos in Microsoft Stream (Classic)

  1. Knowledge Base
  2. TROY Email / M365
  3. Microsoft Stream
Important Microsoft is embarking on a new vision for Microsoft Stream that empowers users to create, share, discover, and manage video just as they would any other file. This help article is for

Get started with Microsoft Stream (Classic)

  1. Knowledge Base
  2. TROY Email / M365
  3. Microsoft Stream
Important Microsoft is embarking on a new vision for Microsoft Stream that empowers users to create, share, discover, and manage video just as they would any other file. This help article is for

Web Services Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Communications & Conferencing
  3. Web Services
the Office of Information Technology, which works in cooperation with many groups throughout the University community. You may contact the Web Division by sending an inquiry to web@troy.edu or by

Can I set up automatic forwarding/redirects to an external email address?

  1. Knowledge Base
  2. TROY Email / M365
  3. Outlook
  4. Email Security
Automatic forwarding of e-mail to an external account is not permitted for TROY Email accounts

Two-Factor Authentication Registration

  1. Knowledge Base
  2. TROY Email / M365
  3. Two-Factor Authentication
Registration Process for Microsoft Two-Factor Authentication (2FA) and Self-Service Password Reset 1. On a PC or Mac, open a new browser and go to https://myprofile.microsoft.com 2. After you

Outlook: Creating Contact Groups

  1. Knowledge Base
  2. TROY Email / M365
  3. Collaboration
  4. Distribution Lists
Creating a Group Contact List Use a contact group (formerly called a “distribution list”) to send an email to multiple people—a project team, a committee, or even just a group of friends

QuickStart: OneDrive for Business

  1. Knowledge Base
  2. TROY Email / M365
  3. One Drive for Business
Download PDF: OneDrive Quick Start Guide