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Knowledge Base

Categories (12)

Email, Office365, ExactTarget, and Alumni Email
Classroom Technology, Canvas, LiveText, Computer Labs, Digital Measures, ACCESS, Center for Excellence in eTeaching, etc
University accounts, password management, ID cards, VPN, Antivirus Software, and more.
All faculty and staff computer related support
Admissions, Registration, Financial Aid, Records, Transcripts, Billing, Trojan Card, Housing, Career Services, Student Conduct, etc.
Adobe Sign, Helpdesk, Reserving Equipment, Technology Quotes, Training, SCOB Room Reservations and the Online Training Portal
Colleague/Datatel, Document Imaging, Human Resources, 1098-T, IRPE, recruiter, etc.
TROY wireless and wired internet connectivity
Website Updates, Marketing Requests and Communication Services.
Encryption, Malware, Security Incidents, The TROY Cyber Security Team, and Annual Reports.
History of TROY University