Student FAQ

Answers to most commonly asked questions by students. To search for answers to more specific issues you may be encountering, please use the search box at the top of this page.

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This account is known as a single sign-on (SSO) account. The same username and password will give you access to many services including: TROY Email, Canvas, Self-Service, Trojan Web Express, the Helpdesk and Microsoft 365 Apps.

Information on TROY email accounts and two-factor authentication.

Information on accessing TROY's online learning system, Canvas, and other related applications.

Answers to questions about computers and software needed while attending TROY.

Information on connecting your devices to the TROY networks

Information about University mobile communication methods.

Admissions, Registration, Financial Aid, Records, Transcripts, Billing, Trojan Card, Housing, Career Services, Student Conduct, etc.

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