Services A-Z (54)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z



IRS Form 1098-T, Tuition Statement



Welcome to the Troy University Office of Admissions and thank you for taking the time to learn more about what our University has to offer.

Adobe Sign (formerly EchoSign)

Adobe Sign (formerly EchoSign) is Troy University's electronic signature solution. You can also receive help with GigaSign issues.

Alumni Email

Troy University is pleased to offer all graduates a Trojan Alumni email account.


Aqua by Watermark is an assurance of learning tool used by the Sorrell College to conduct program outcomes assessment. Aqua assignments are integrated in Canvas so students can submit their work without leaving the LMS.


Canvas for Students

The Canvas Learning Management System is a comprehensive and flexible e-learning platform that provides access to courses, organizations and licensed applications.

Canvas Training

The Canvas Proficiency Certification Course and additional Canvas training is offered on a monthly basis.

Career Services & Counseling

Our office prepares the leadership of tomorrow by providing progressive and timely career services of the highest quality to current and former students. Career Services seeks to assist students with choosing their major, exploring their career interests, gaining work experience, and providing guidance in their full and part-time professional job search

Classroom Technology Support

Support for various devices present in Troy University classrooms and computer labs.


Event Management

Event management is responsible for the day to day operations of events and coordinates the operation of all non academic and non athletic facilities on all campuses. This office can be reached at x3208.

Event Support

Reserving a room or equipment for special events.


Financial Aid

Troy University is committed to providing exceptional service to students and their families who apply for financial assistance. The Office of Financial Aid offers a variety of services and programs designed to help you find ways to meet the costs of education.


Guest Access

Troy University, in accordance with compliance regulations, requires all users to login to the network in order to gain access to the Internet, e-mail, and other online resources.


Health Center

The mission of the Student Health Services is to provide health care and education to the students of Troy University.


Housing provides assistance with housing related billing and hold issues as well as issues with room assignments.



Troy University maintains comprehensive network services providing users with access to Internet, E-mail, Self-Service, Canvas, Library Services, Emergency Notification System, and many other applications.



LiveText is an assessment system purposefully designed to capture moments in the learning process so that learners and institutions can see growth, reflect on experiences, and improve. It is used by the Troy University College of Education to monitor data used for accreditation, teacher certification and other reporting requirements.



M365 is available to all students and employees. This environment consists of popular products such as Teams, One Drive, Word, Excel, Stream, & more.

Marketing and

Request advertising, paid-media opportunities, custom creative approvals for marketing or promotional materials.


Network Printer/Scanner

Support for printers or scanners that multiple faculty/staff print to and attached via a network cable.

News Center

To request changes to content or to add content to the Trojan News Center located at This includes press releases, resources for journalists and staff information for the Office of University Relations.


Opt-In for TrojanTXT Messages

Sign up to receive TrojanTXT messages . We'll send you reminders about student services related announcements, updates, and deadlines. You can opt out when you no longer want to receive these messages.


Password Reset


Troy University’s Office of University Relations works to tell the Troy University story within the community, state, nation, and around the world.



Support for issues including Degree Evaluation, Evaluating Transfer Credit, Intent to Graduate, Military SOC, Registration, Withdraw/Drop.

Report a Phishing or Spam E-mail Message

Do you need to Report a Phishing or Spam E-mail Message? Click on this service to find out the steps you need to take.

Residence Life Work Orders

Room/Residence Hall issues that need to be addressed by maintenance. Some services supported are electrical, plumbing, housekeeping and appliances.

Respondus Lockdown Browser

Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system.

Retiree Email

Faculty and staff who officially retire from Troy University, including those with the distinction Professor Emeritus, may continue to use their Trojan email after retirement.

Rushing Hall Technology Issues

Request service for university provided televisions and IPTV service in Rushing Hall.


Scholarship Portal Password Reset

The Troy Scholarship Portal provides online provides information and applications for various scholarships available to new and current students of Troy University.

Self Help Guides

Self-help guides that contain step-by-step instructions for working with various services provided by Information Technology.

SmartEvals/Course Evaluations


Subscribe to SOS to receive accurate, timely information regarding emergency notices for the TROY university community.


Troy University IT provides web hosting space for faculty/staff on the Spectrum web server. Students and Student groups may request access on the Prism web server.


Troy University IT provides web hosting space for faculty/staff on the Spectrum web server. Students and Student groups may request access on the Prism web server.

Streaming Media Device / Gaming Console / Smart TV

Roku, AppleTV, SmartTV, Wifi enables Blu-Ray Players and other streaming media devices

Student Conduct

All students enrolling in Troy State University assume an obligation to conduct themselves at all times as responsible members of the campus community and in accordance with standards of common decency and decorum, with recognition and respect for the personal and property rights of others and the educational mission of the university.

Student Financial Services

The Student Financial Services Department seeks to provide quality service in an efficient, professional, and timely manner to Troy University students, parents, faculty, staff, and other internal and external affiliates in accordance with the mission of Troy University.

Student Involvement & Leadership

The Office of Student Involvement and Leadership serves our student population in many different ways. We are at home base for over 175 diverse student organizations. We encourage every student to find at least one student organization to become an active member. Membership in a student organization provides opportunities for leadership development, social interaction, entertainment, and education.

Student Planning

Student Planning can be found by logging into Trojan Web Express, and selecting Students in the right hand menu option. On the right hand menu options, you will see Academic Planning; select Student Planning Registration.

Student Recreation

The Student Activities office is essential in providing the University community with services and programs that are both educational and recreational in nature. This office provides all students, faculty, and staff with services and programs that enhance the quality of University life.


Trojan Card (Student ID Card)

Welcome to our Troy University Trojan Card website. We are excited about our Trojan Card and trust you will find this information helpful.

Trojan Web Express

Trojan Web Express is a secure, interactive web application that allows current students to easily view their student data.

You can use Trojan Web Express to enroll in classes, adjust your class schedule, view and print your class schedule, print your unofficial academic record, change your address, view your account, view your financial aid status, and much more.


TrojanPass provides students and employees with access to several different services using the same set of credentials for e-mail, Self-service and more. This is the same username and password that students currently use for Self-service.

TROY Email

Information regarding Office 365 E-mail Accounts, TROY Email Support, Types of E-mail Accounts and how to report Spam.

Troy Online Student Resources

Links to online resources for students


Turnitin is an originality checking and plagiarism prevention service that checks your writing for citation mistakes or inappropriate copying. When you submit your paper, Turnitin compares it to text in its massive database of student work, websites, books, articles, etc.

Two-Factor Authentication (2FA)

2FA is required for access to all systems that contain or transport sensitive information


University Park Training Annex Reservations

Reserve a room(s) in the new University Park Training Annex located behind the University Park Complex.

University Parking

Do you have questions about parking?

University Police & Parking

The Troy University Police Department are committed to the highest quality of protection of life and property.

Update Retiree Contact Information

This service is for updating your personal contact information in Colleague and your helpdesk profile.


Video Conferencing in the Classroom

Support for Video Conferencing in the online classroom environment